Hello Everyone
I am sad to say that I lost my Letter creator again...Tommy had it running so very well until
just last week...went to make a letter and it says my demo has expired...I also lost my emotions... Is there anyway I can get these back again....don't know why they just disappeared.
I know Saskia....am in her Letter group...Thank You for any help that you may be able to help with. So much appreciated..You all do such a wonderful job helping everyone..Shirley

Oh don't worry, there is a reason, surely your Defender ate an Incredimail file and you didn't see it. If you can, look at it in your history and just allow it. It's Incredimail or Perion. And all should be like before. If you have another anti-virus, it's surely the same but I advise you to wait for Tommy who will read you soon and he will explain to you

_________________
https://groups.io/g/SaskiaCreations
Modératrice

Hello Shirley
Saskia (Marika) gives the answer to your question.
Windows Defender is blocking certain elements of IncrediMail which prevents it from working.
Go into Windows Defender and authorize everything related to IncrediMail (Perion, Bin, etc ....)
If you can't do it, give me your Team Viewer details by private message (MP button below) and I'll tell you when I can look at your computer

_________________
SAUVEZ VOTRE INCREDIMAIL:
TOUS LES FICHIERS ICI ←←clic // mot de passe de cette zone protégée : incredissimo
Pas de questions par messages privés ou par courriel s'il vous plait !
Les M.P sont réservés aux données confidentielles : ID et MdP Ultra Viewer ou adresse mail, ) ou aux messages vraiment personnels.
Pour tout le reste, exprimez-vous sur le forum

No questions directly by private message or by email please !
Ask your questions on the forum
Thank you


Pour les messages privés, cliquez sur le bouton "MP"

For private messages, click on the "MP" button below
----------------↓↓-----------------
----------------↓↓-----------------
----------------↓↓-----------------