FAO Tommy.

I have read and tried to understand the message re IM and Outlook. Although you so kindly put IM onto my new machine, I have been unable to link IM to outlook even though I am using the same settings that are on my old machine. I do have Microsoft edge on this new machine and win 10. Is it safe to remove OE now?

I am old and do not really understand how these things work anymore. Would be very grateful for any help as I am desperate to get IM up and running on this machine.

Hello Wicked
I think your account is set up incorrectly in IncrediMail.
I advise you to read this topic : post574679.html?hilit=Outlook#p574679 and put exactly the same elements.

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