I had the lack of Flash program and for some reason was not able to open the Panda app. I don't if a selected Run as Administrator. In any event, Tommy was able to rectify the situation. I use it mainly to look at the IMF files that are in some emails I receive. Once again, thanks to Tommy for his patience.

Glad to have been able to help you
Your creations are truly an artist's and everyone who uses IncrediMail rejoices
I noticed that you are using IM version 2.5 which is preventing you from upgrading to Premium version ... maybe that is unfortunate, but if everything is working fine this is most important

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